Privacy policy

Privacy Policy
Last updated: February 5, 2026

Ecocitizenz operates this website to provide informational content about the ECZ-ID system. This website does not issue ECZ-IDs, process transactions, or perform verification or enforcement functions. ECZ-IDs are issued and managed separately via the TrustOps Console.

This Privacy Policy explains how we collect, use, and protect limited personal information when you visit this website or contact us.

Information We Collect

We collect limited personal information only when you voluntarily provide it to us, such as when submitting a contact or enquiry form. This may include:

  • Name
  • Email address
  • Any information you include in your message

We also collect standard technical information automatically when you access the site, including:

  • IP address
  • Browser and device information
  • Basic usage and diagnostic logs (for security and performance)

We do not collect payment details, billing information, transaction data, or account credentials on this website.

How We Use Information

We use collected information solely to:

  • Respond to enquiries or communications you initiate
  • Operate, secure, and maintain the website
  • Detect and prevent abuse, fraud, or misuse
  • Comply with applicable legal obligations

We do not sell personal information and do not use it for advertising or marketing profiling.

Cookies

This website uses cookies required for core functionality and security. Optional analytics cookies may be used if enabled. You can manage cookie preferences using the “Cookie preferences” link.

Hosting and Service Providers

This website is hosted on Shopify, which processes certain technical data to provide hosting, security, and site functionality in accordance with its own privacy practices.

We may also use limited third-party service providers for security monitoring and operational maintenance. These providers are not authorized to use personal information for their own independent purposes.

Data Retention

Personal information submitted via contact forms is retained only as long as necessary to respond to enquiries and meet operational or legal requirements.

Your Rights

Depending on your location, you may have rights to access, correct, or delete personal information we hold about you. To exercise these rights, contact us using the details below.

International Transfers

Your information may be processed outside your country of residence. Where required, we rely on appropriate legal safeguards such as standard contractual clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

For privacy enquiries, contact:
Email: info@ecocitizenz.com
Address: One Mayfair Place, Level 1, Devonshire House, London, W1J 8AJ, United Kingdom

For the purposes of applicable data protection laws, Ecocitizenz is the data controller for personal information processed via this website.